Everything a business service unit needs
From the first request to the board report — one platform, one source of truth.
Multi-company organizations
One service operation supporting every company in your group, each with its own data boundary.
Ticketing
Requests, incidents and internal cases with priorities, states and assignment.
SLA engine
Response and resolution targets per service, with automatic breach detection.
Business calendars
Working hours and holidays per organization, so due dates reflect reality.
Role-based access
Administrator, service manager, agent and requester — least privilege by default.
White-label branding
Your logo and colors across the app and transactional emails.
Analytics
Volume, backlog and SLA compliance by company and service line.
Audit log
Every administrative action recorded for governance and compliance.
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